All Sales Final
At Head Case Redux, we take pride in the quality and durability of our products. We offer a 1-year manufacturer’s warranty on materials to provide you with added peace of mind. Please read the following terms and conditions carefully:
- Warranty Coverage:
- The 1-year warranty covers defects in materials used in the manufacturing of your Head Case Redux product.
- This warranty is valid only for the original purchaser and is non-transferable.
- Warranty Limitations:
- The warranty does not cover damage resulting from misuse, accidental drops, improper storage, or unauthorized modifications to the product.
- Normal wear and tear, including scratches or dents, are not covered under this warranty.
- The warranty does not cover any accessories or additional items that may be included with the Head Case Redux product.
- Warranty Claim Process:
- To initiate a warranty claim, please contact our customer support team here.
- Provide proof of purchase and a detailed description of the defect or issue you are experiencing.
- Our customer support team will guide you through the warranty claim process and provide instructions for returning the product if necessary.
- Resolution Options:
- If a manufacturing defect is confirmed, we will either repair or replace the defective product at our discretion.
- If the exact model is not available, a product of equal or similar value will be provided as a replacement.
- In case of a replacement, the original warranty period will carry over to the new product.
- All Sales Final:
- Please note that all sales are final, except in cases where a warranty claim is approved.
- We do not offer refunds or exchanges for reasons other than a manufacturing defect covered under the warranty.
Our goal is to provide you with a hassle-free experience and a product that meets your expectations. Should you have any questions or concerns regarding our warranty, please don’t hesitate to reach out to our customer support team. Thank you for choosing Head Case Redux and Bio-verdi!
